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To start the return process for your order, please enter your email address or phone number and the order number below. Para iniciar el proceso de devolución, por favor ingrese su correo electrónico o número de teléfono y el número de orden.

Return Policy

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved

How long after purchase can I return an item?

  • You can return an item within 30 days of receipt of your shipment.

What are the return condition rules?

  • The items must be in original condition
  • In the original packaging, unbroken, unused, and undamaged

Are there any charges for return?

  • There are no charges for return
  • Original shipping charges are non-refundable
  • You may be responsible for the charges of the return shipping

How soon will I get my refund?

  • Once we receive and inspect your return, we will send you an email notifying you that we have received your returned item.
  • If approved, your refund will be processed, and a credit for the original invoice value will be automatically applied to the original method of payment within 10 working days.